Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 Webair Linux 0:00:00 0.000 0.332 0.070 0.139 0.140
2 Swishmail Linux 0:00:00 0.000 0.258 0.081 0.162 0.162
3 ServerStack Linux 0:00:00 0.000 0.259 0.084 0.167 0.167
4 Multacom Linux 0:00:00 0.000 0.319 0.118 0.237 0.237
5 New York Internet (NYI) FreeBSD 0:00:00 0.005 0.566 0.056 0.110 0.110
6 Hyve Managed Hosting Linux 0:00:00 0.005 0.186 0.075 0.149 0.149
7 CWCS Managed Hosting Linux 0:00:00 0.005 0.326 0.079 0.160 0.160
8 Bigstep Linux 0:00:00 0.010 0.236 0.076 0.153 0.153
9 www.dinahosting.com Linux 0:00:00 0.010 0.321 0.092 0.185 0.185
10 krystal.uk Linux 0:00:00 0.014 0.251 0.092 0.182 0.182

See full table

Webair had the most reliable hosting company site in July 2020. The top four hosting company sites each responded to all of Netcraft’s requests in July and were separated by average connection time. Webair provides a range of services including managed hosting solutions and high performance cloud environments, with colocation available in North America, Europe and Singapore.

Swishmail appeared in second place and provides business email services alongside hosting solutions. ServerStack and Multacom complete the top four in third and fourth place respectively. ServerStack has now appeared in the top 10 for the last six consecutive months and offers managed and dedicated hosting solutions from its three data centres across the US and Europe. Multacom operates in Los Angeles, and focuses on providing custom dedicated servers, colocation services and cloud solutions.

Nine of July’s 10 most reliable hosting company sites were running Linux. FreeBSD makes an appearance in fifth, with New York Internet (NYI).

Netcraft measures and makes available the response times of around twenty leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies’ own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

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