Rank Performance Graph OS Outage
hh:mm:ss
Failed
Req%
DNS Connect First
byte
Total
1 www.choopa.com Linux 0:00:00 0.000 0.285 0.005 0.022 0.022
2 Swishmail Linux 0:00:00 0.000 0.266 0.082 0.163 0.163
3 Rackspace Linux 0:00:00 0.005 0.524 0.010 0.023 0.023
4 Bigstep Linux 0:00:00 0.005 0.245 0.077 0.154 0.154
5 EveryCity SmartOS 0:00:00 0.005 0.254 0.086 0.174 0.174
6 www.flexential.com Linux 0:00:00 0.010 0.312 0.087 0.173 0.173
7 krystal.uk Linux 0:00:00 0.010 0.248 0.089 0.176 0.176
8 CWCS Managed Hosting Linux 0:00:00 0.014 0.324 0.078 0.159 0.159
9 New York Internet (NYI) FreeBSD 0:00:00 0.019 0.577 0.056 0.112 0.112
10 ServerStack Linux 0:00:00 0.024 0.267 0.084 0.168 0.168

See full table

The most reliable hosting company site in August 2020 belonged to Choopa.com, with no failed requests and the fastest average connection time. Choopa.com has now had the most reliable hosting company site three times in 2020. The company provides a range of services including cloud hosting, dedicated servers, colocation and managed services from four locations across the US, Europe and Asia.

Swishmail appeared in second place, also responding to all of Netcraft’s requests in August. Swishmail provides business email services alongside hosting solutions.

Rackspace, Bigstep and EveryCity appear in third, fourth and fifth places. Rackspace had the second fastest average connection time and has appeared in the top 10 six times in 2020. Bigstep offers “bare metal” cloud hosting to provide the flexibility of cloud hosting but without the associated overhead and performance reductions of virtualization. EveryCity has appeared in the top 10 seven times in 2020 and is the only site that uses SmartOS.

Linux continues to dominate the top 10 in August, with eight of the top 10 sites using the operating system. SmartOS makes an appearance with EveryCity and FreeBSD is used by New York Internet (NYI).

Netcraft measures and makes available the response times of around twenty leading hosting providers’ sites. The performance measurements are made at fifteen minute intervals from separate points around the internet, and averages are calculated over the immediately preceding 24 hour period.

From a customer’s point of view, the percentage of failed requests is more pertinent than outages on hosting companies’ own sites, as this gives a pointer to reliability of routing, and this is why we choose to rank our table by fewest failed requests, rather than shortest periods of outage. In the event the number of failed requests are equal then sites are ranked by average connection times.

Information on the measurement process and current measurements is available.

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